{"id":2333,"date":"2021-06-08T18:21:50","date_gmt":"2021-06-08T11:21:50","guid":{"rendered":"https:\/\/rydekartbike.com\/?page_id=2333"},"modified":"2021-09-07T19:01:37","modified_gmt":"2021-09-07T12:01:37","slug":"faq","status":"publish","type":"page","link":"https:\/\/rydekartbike.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Order online<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
When I order Ryde Culture online, in what packaging form that I will receive my eBike<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

You will receive the eBike in box package. It requires minimal step to assemble to bike before you can use. Please refer to our assembly guided<\/a> to take you step by step support.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
What need to be done when I receive my eBike package?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Once you received Ryde Culture eBike, you will need to operate a few step before your first ride. Do not worry it is easy. We will guide you each step on manual and instruction video please check here<\/a><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Does my bike need a preset before I start my first ride<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Although it is not mandatory but all bikes are recommended to have a preset before the 1st ride. Here is the guide on our recommended service location<\/a>. You could pick one of those location and tell the store agent that you would like to setup the bike for your first run.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Product & Service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
What is the different between bicycle and ebike?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Actually, electric bike is a regular bicycle with the additional electric drive system. This consists of a battery, a motor, a way to integrate the motor\u2019s power into the drivetrain, and a way to control that power. As products have developed, the appearance of electric bikes also has transformed into different direction. We consider our ride as \u201cLifestyle Electric Bike\u201d.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
What is pedal assist?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Pedal assist is an operating mode on an electric bike where once it is activated, the motor kicks in while you are pedaling. Designed to help you pedal easier.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
How far can our eBikes goes?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

This is not a single answer question. This will depend on how you ride our eBike. Please see the table below for guideline on how far can our eBike goes in different scenarios<\/p>

Scenarios<\/p><\/td>

\u00a0Approximate Distance<\/p><\/td><\/tr>

Ride in the City<\/strong> (where you require to use a lot of brake) with mixture of pedal assist and use motor ride<\/p><\/td>

Up to 40 km<\/p><\/td><\/tr>

Ride with mixture of pedal assist and use motor ride (very few stop<\/strong>)<\/p><\/td>

Up to 60 km<\/p><\/td><\/tr>

Ride with pedal assist<\/strong> more than 90% of the time<\/p><\/td>

Up to 70 km<\/p><\/td><\/tr><\/tbody><\/table><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
How fast can our eBikes goes?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
up to 45 km \/ hour<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
How long will battery last?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Charge cycle is up to 600 times. During these charge cycle, the battery condition should be more than 60% <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
How long does it take to charge the battery?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
Approximately 5 hours. We provide smart charging so that when battery is fully charge then it will automatically stop charging in<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
How can I maintain battery life?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
We suggest to charge the battery when it reduce to 3 bar. <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Can I charge the battery by pedaling?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
No you cannot.<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t
<\/i><\/span><\/i><\/span><\/div>
Throttle or Pedal Assist, Which is Best? How many type of ride I can select on eBike?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t

Each type of ride is totally depends on rider preference and scenarios. There are 3 type of ride you could enjoy with Ryde Culture.<\/p>

  1. ride like a normal bicycle – Like normal bicycle, you will have to ride with all your power.<\/li>
  2. Ride with pedal assist – the motor will engage when you are\u00a0 This normally use when you want motor power support while you still want to pedal along the way.<\/li>
  3. Ride with Throttle – Motor will power you with or without you\u00a0pedaling. <\/strong>On this type, it will be a very powerful and fun ride<\/li><\/ol><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    How much do they weight?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    The eBike itself weight 32 kg<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    Do we need to get license plate for my eBike (Thailand)?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t

    Our eBike considers the same platform as bicycle so there is no license plate required for riding on the road<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    Can Modify my bike?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    Yes you can<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    How long is the warranty?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    We provide different warranty term on different parts. Please check the warranty on each of them here<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    Maintenance?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t

    Please refer to our manual in assembly guide<\/a> page<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    What is the recommended tire pressure for our eBike?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    Since we use Fat-bike tire, typically, fat-bike riders use pressures in the 8PSI range for soft conditions, 12-15PSI for trail riding and 20-25PSI for on-road or urban riding<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>
    \n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    <\/i><\/span><\/i><\/span><\/div>
    There is a noise when I brake especially when I ride with high speed and brake. Is that normal?<\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
    \n\t\t\t\t\t\t\t\t
    Yes it is normal. That is the disc brake noise <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    FAQ Order online When I order Ryde Culture online, in what packaging form that I will receive my eBike You will receive the eBike in box package. It requires minimal step to assemble to bike before you can use. Please refer to our assembly guided to take you step by step support. What need to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\nFAQ - RYDE CULTURE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rydekartbike.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - RYDE CULTURE\" \/>\n<meta property=\"og:description\" content=\"FAQ Order online When I order Ryde Culture online, in what packaging form that I will receive my eBike You will receive the eBike in box package. It requires minimal step to assemble to bike before you can use. Please refer to our assembly guided to take you step by step support. What need to […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rydekartbike.com\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"RYDE CULTURE\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-07T12:01:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/rydekartbike.com\/faq\/\",\"url\":\"https:\/\/rydekartbike.com\/faq\/\",\"name\":\"FAQ - RYDE CULTURE\",\"isPartOf\":{\"@id\":\"https:\/\/rydekartbike.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/rydekartbike.com\/faq\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/rydekartbike.com\/faq\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg\",\"datePublished\":\"2021-06-08T11:21:50+00:00\",\"dateModified\":\"2021-09-07T12:01:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/rydekartbike.com\/faq\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/rydekartbike.com\/faq\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rydekartbike.com\/faq\/#primaryimage\",\"url\":\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg\",\"contentUrl\":\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg\",\"width\":1920,\"height\":604},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/rydekartbike.com\/faq\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/rydekartbike.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/rydekartbike.com\/#website\",\"url\":\"https:\/\/rydekartbike.com\/\",\"name\":\"RYDE CULTURE\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/rydekartbike.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/rydekartbike.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/rydekartbike.com\/#organization\",\"name\":\"RYDE CULTURE\",\"url\":\"https:\/\/rydekartbike.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/rydekartbike.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2024\/02\/cropped-AI_RYDEKART_LOGO_CONTRAST_CLEAN-01.png\",\"contentUrl\":\"https:\/\/rydekartbike.com\/wp-content\/uploads\/2024\/02\/cropped-AI_RYDEKART_LOGO_CONTRAST_CLEAN-01.png\",\"width\":4882,\"height\":729,\"caption\":\"RYDE CULTURE\"},\"image\":{\"@id\":\"https:\/\/rydekartbike.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - RYDE CULTURE","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rydekartbike.com\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - RYDE CULTURE","og_description":"FAQ Order online When I order Ryde Culture online, in what packaging form that I will receive my eBike You will receive the eBike in box package. It requires minimal step to assemble to bike before you can use. Please refer to our assembly guided to take you step by step support. What need to […]","og_url":"https:\/\/rydekartbike.com\/faq\/","og_site_name":"RYDE CULTURE","article_modified_time":"2021-09-07T12:01:37+00:00","og_image":[{"url":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rydekartbike.com\/faq\/","url":"https:\/\/rydekartbike.com\/faq\/","name":"FAQ - RYDE CULTURE","isPartOf":{"@id":"https:\/\/rydekartbike.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/rydekartbike.com\/faq\/#primaryimage"},"image":{"@id":"https:\/\/rydekartbike.com\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg","datePublished":"2021-06-08T11:21:50+00:00","dateModified":"2021-09-07T12:01:37+00:00","breadcrumb":{"@id":"https:\/\/rydekartbike.com\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rydekartbike.com\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rydekartbike.com\/faq\/#primaryimage","url":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg","contentUrl":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2021\/06\/contact-banner.jpg","width":1920,"height":604},{"@type":"BreadcrumbList","@id":"https:\/\/rydekartbike.com\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/rydekartbike.com\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/rydekartbike.com\/#website","url":"https:\/\/rydekartbike.com\/","name":"RYDE CULTURE","description":"","publisher":{"@id":"https:\/\/rydekartbike.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rydekartbike.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/rydekartbike.com\/#organization","name":"RYDE CULTURE","url":"https:\/\/rydekartbike.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/rydekartbike.com\/#\/schema\/logo\/image\/","url":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2024\/02\/cropped-AI_RYDEKART_LOGO_CONTRAST_CLEAN-01.png","contentUrl":"https:\/\/rydekartbike.com\/wp-content\/uploads\/2024\/02\/cropped-AI_RYDEKART_LOGO_CONTRAST_CLEAN-01.png","width":4882,"height":729,"caption":"RYDE CULTURE"},"image":{"@id":"https:\/\/rydekartbike.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/pages\/2333"}],"collection":[{"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/comments?post=2333"}],"version-history":[{"count":0,"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/pages\/2333\/revisions"}],"wp:attachment":[{"href":"https:\/\/rydekartbike.com\/wp-json\/wp\/v2\/media?parent=2333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}